Terms of use

These General Terms and Conditions of Sale apply, without limitation or reservation, to all sales made by "Tap to Share" (hereinafter referred to as "Seller") to consumers and professional or non-professional customers (hereinafter referred to as "Buyer") who wish to purchase products offered for sale by the Seller (hereinafter "Products") on the website https://taptoshare.net (hereinafter "website"). They specifically determine the terms of order, payment, delivery and management of possible returns of Products ordered by Customers. These General Terms and Conditions of Sale may be supplemented by special terms and conditions, specified on the website, before any transaction with the Customer. These General Terms and Conditions of Sale apply exclusively and specifically exclude all other conditions, especially those applicable to sales in stores or through other distribution and marketing channels. They are available at any time on the website and prevail, if necessary, over any other version or any other conflicting document. These General Terms and Conditions of Sale may be subject to subsequent changes, and the version that applies to the Customer's purchase is the one in effect on the website on the day the order is placed. All subsequent changes to these General Terms and Conditions of Sale are binding for website users from their online publication and cannot be applied to previously concluded transactions.

Products offered for sale

Products offered for sale are those offered on the website. The main characteristics of the Product, especially the specifications, illustrations and dimensions of the Product, are presented on the website. The customer is obliged to read them before placing the order. Selection and purchase of Products are the exclusive responsibility of the Customer. Photos and graphics displayed on the website are not contractual and do not bind the Seller. The customer must refer to the description of each Product in order to find out the properties, basic characteristics and delivery terms, as well as, in the case of continuous or periodic delivery of goods, the minimum duration of the proposed contract.

Duration of product offer validity

Product offers are subject to availability, as specified when placing an order.

Order

– Customer's capacity

The customer acknowledges that he has the necessary capacity to enter into a contract and purchase the Products offered on the website. The seller cannot be held responsible for any purchase made by a minor or an adult who is not capable of doing so. This responsibility rests solely with the guardian of these incompetent persons.

– Order process

It is up to the Customer to select on the website the Products he wants to order, according to the following modalities: Setup, order validation, payment, order confirmation. The customer has the option of checking the details of his order, its total price and correcting possible errors before confirming his acceptance. It is the customer's responsibility to verify the accuracy of the order and immediately report or correct any errors. Order registration on the website is done when the Customer accepts these General Terms and Conditions of Sale by clicking on the appropriate field and confirms his order. This confirmation implies acceptance of the entire general conditions of sale, as well as the general conditions of use of the website. The sale is final only after confirmation of order acceptance is sent to the Buyer by the Seller by e-mail, which must be sent without delay after confirmation of payment. Each order placed by the Buyer, confirmed and confirmed by the Seller, under the conditions and according to the methods described above, on the website constitutes a distance contract between the Buyer and the Seller. In the absence of evidence to the contrary, the data recorded in the Seller's computer system constitute evidence of all transactions concluded with the Buyer. The Seller reserves the right to cancel or refuse any order from a Buyer with whom there is a dispute regarding the payment of a previous order. The customer can track the progress of their order on the website.

– Changing the order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be changed.

– Order cancellation

Once it has been confirmed and accepted by the Seller, under the conditions described above, the order cannot be canceled, except in the case of exercising the legal right of withdrawal or force majeure.

Prices

Products are delivered at the prices valid on the website, at the time the order is registered by the Seller. Prices are expressed in euros, excluding taxes and VAT. The prices take into account possible discounts that the Seller could grant on the website. These prices are firm and not subject to revision during their period of validity, as indicated on the website, whereby the Seller reserves the right, outside that period of validity, to change them at any time. They do not include the costs of processing, delivery, transport and delivery, which are additionally invoiced, under the conditions indicated on the website and calculated before placing the order. If the Buyer requests "fast delivery" as a delivery method, which is faster and more expensive than the standard delivery method, additional shipping costs, as they appear at the time of confirmation of the order by the Buyer, are entirely at his expense. The payment required from the Buyer corresponds to the total amount of the purchase, including these costs.

terms of payment

– Payment methods and accepted payment methods

The price is paid in full on the day the Customer places the order, via secure payment, according to the following methods: Credit cards: Bank card, Visa, MasterCard, American Express, other credit cards; Payment by credit card is irrevocable, except in case of card fraud. In this case, the Customer can request the cancellation of the payment and the return of the corresponding amounts.

– Late payment

Late payment will result in immediate payment of all amounts due by the Buyer, without prejudice to any other action that the Seller may be authorized to take against the Buyer in this regard. Payments made by the Buyer will not be considered final until the Seller actually collects the amounts owed. The Seller reserves the right, in the event of non-compliance with the above payment terms, to suspend or cancel the delivery of pending orders placed by the Buyer. The Buyer will not be charged additional costs beyond those incurred by the Seller due to the use of the payment method.

Delivery times

– Standard delivery. This delivery method is free. The ordered product will be delivered within five (5) working days of the order being placed.

– Express delivery. This delivery method requires the payment of an extra charge of XXX euros. The ordered product will be delivered within three (3) working days. Regardless of the chosen delivery method, the product will be delivered to the address specified by the Customer when ordering on the website. Delivery consists of the transfer of physical possession or control of the Product to the Customer. Especially in case of unavailability of one or more Products, the ordered Products will be delivered in one shipment. The seller undertakes to make every effort to deliver the ordered products to the customer within the stated deadlines. However, these deadlines are given as an indication only. If the ordered Products are not delivered within ten (10) working days after the indicative delivery date, for any reason other than impossibility ("Force Majeure") or for the sake of the Buyer, the sale may be canceled at the written request of the Buyer. The stated amounts paid by the Customer will be returned to him no later than within fourteen (14) working days following the date of termination of the contract, excluding any compensation or retention. In case of non-conformity of the delivered Product, the Seller undertakes to correct or return the money to the Buyer. The seller bears the risks of transportation and is obliged to compensate the buyer for damage caused during transportation.

– Deliveries outside the European Union

In the case of product delivery outside the European Union, the delivery costs are borne by the customer. The shipping cost will be calculated at the time of payment and is not included in the price of the product. Delivery time is ten (10) working days from sending the order. The product will be delivered to the address specified by the Customer when ordering on the website. Delivery consists of the transfer of physical possession or control of the Product to the Customer. Especially in case of unavailability of one or more Products, the ordered Products will be delivered in one shipment. The seller undertakes to make every effort to deliver the ordered products to the customer within the stated deadlines. However, these deadlines are given as an indication only. If the ordered Products are not delivered within twenty (20) business days after the indicative delivery date, for any reason other than force majeure or for the Customer's sake, the sale may be canceled at the Customer's written request. The stated amounts paid by the Customer will be returned to him no later than within fourteen (14) working days following the date of termination of the contract, excluding any compensation or retention. In case of non-conformity of the delivered Product, the Seller undertakes to correct or return the money to the Buyer. The seller bears the risks of transportation and is obliged to compensate the buyer for damage caused during transportation.

– Product compliance

The customer is obliged to check the condition of the delivered products. He has a period of five (5) working days from the receipt of the order to express by e-mail any remarks or complaints about the non-compliance or obvious lack of delivered products (for example, damaged packaging already opened...), along with all associated documents (photos are mandatory). After the expiration of this period and in the absence of compliance with these formalities, the products will be considered compliant and without obvious defects, and no complaint will be validly accepted by the Seller. The Seller will refund or replace, as soon as possible and at its own expense, the delivered Products whose conformity defects, obvious or hidden defects, have been validly proven by the Buyer.

Transfer of ownership – Transfer of risk

The transfer of ownership of the Seller's Products will take place as soon as the order is accepted by the Seller, thereby materializing the agreement of the parties on the subject matter and price, regardless of the date of payment and delivery.

Right of return

In accordance with the applicable legal regulations, the Buyer has a period of thirty (30) days from the date of receipt of the Product to fulfill his right to return from the Seller, without having to give a reason or pay any penalty, with the aim of replacing or refunding the money, provided that the Products returned in their original packaging and in perfect condition within ten (10) working days after the Seller's notification of the Buyer's decision to withdraw. Returns must be in their original condition and completeness (packaging, accessories, instructions...) enabling them to be sold in new condition, with the purchase receipt attached. Damaged, dirty or incomplete products will not be accepted. In the event that the right to return is fulfilled within the specified period, only the price of the purchased Product(s) and shipping costs will be refunded; the costs of returning the Product(s) are borne by the Buyer. The refund will be made within fourteen (14) working days from the receipt of the returned product by the Seller.

Seller's legal guarantee

The products sold on the website comply with the regulations in force in Croatia and have performances compatible with non-professional uses. Products delivered by the Seller are entitled to a legal guarantee of conformity, without additional compensation, regardless of the right of return, in accordance with legal regulations, for products that are clearly defective, damaged or do not match the order, and a legal guarantee against hidden defects resulting from a lack of materials, design or construction that affect the delivered products and make them unusable, under the conditions and according to the methods specified in these General Terms and Conditions of Sale (Guarantee of conformity / Guarantee against hidden defects). It is reminded that within the legal guarantee of compliance, the Buyer has a period of two (2) years from the delivery of the goods to act against the Seller. The customer has the option of repairing or returning the paid product. In order to exercise his rights, the Buyer shall inform the Seller, in writing, of the non-conformity of the Product within a maximum of fifteen (15) days from the delivery of the Product or from the discovery of hidden defects within the specified periods and return or bring back to the store the defective Products in the condition in which they were received them with all elements (accessories, packaging, instructions...). Seller will return, replace or repair Products or parts under warranty that are found to be non-conforming or defective. Shipping costs will be reimbursed based on the calculated rate, and return shipping costs will be reimbursed upon presentation of the invoice. Refunds for Products deemed non-conforming or defective will be made as soon as possible and no later than ten (10) business days after the Seller has determined the non-conformity or hidden defect. The refund will be made via payment to the Customer's bank account.

Release from liability

  • Exemption from liability in case of impossibility (force majeure). The parties shall not be liable if the failure or delay in the performance of any of their obligations, as described herein, results from an event of impossibility (force majeure).

  • Other cases of irresponsibility

The Seller will not be responsible in the following cases: non-compliance with the legislation of the country where the products are delivered, which is the Buyer's duty to check; in case of abuse, use for business purposes, negligence or lack of maintenance on the part of the Customer, as well as in case of normal wear and tear of the product, accident or force majeure. The Seller's warranty, in any case, is limited to the replacement or return of non-conforming or defective products.

Personal data

  • Buyer's right

The buyer has, at any time, the right to access, change, object, delete and transfer all his personal data by writing, via e-mail and providing proof of his identification, to the Seller's address, stated above. Validation of the order by the Buyer implies acceptance without restrictions or reservations of these General Terms and Conditions of Sale.

– Consent to the processing of personal data

Please note that the personal data we request from the Customer is necessary to process the Customer's order and create an invoice, in particular. The customer's personal data may be used by the company for commercial promotions. This information may be shared with any of the Seller's partners responsible for the execution, processing, management and payment of orders. The processing of information via the website meets legal requirements regarding the protection of personal data; the information system used ensures optimal protection of this data. The customer has, in accordance with the national and European regulations in force, a permanent right of access, modification, correction, objection, transferability and limitation of the processing of information related to him.

- Intellectual property

The content of the website is the property of the Seller and its partners and is protected by French and international intellectual property laws. Any full or partial reproduction of this content is strictly prohibited and may constitute a criminal offense of counterfeiting.

Previous information before entering into a contract - Acceptance of the Buyer

The fact that an individual (or legal entity) orders on the website implies full acceptance of these general conditions of sale and the obligation to pay for the ordered products. The Buyer expressly acknowledges that the use of any contrary document is not binding on the Seller in such case.